This Privacy Policy explains how Zip & Buttons.com (referred to as the “Site”) collects, uses, and shares your personal information when you visit or make a purchase.
Personal Information We Collect
When you visit the Site, we gather information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, referral sources, and your interactions with the Site. This collected information is referred to as “Personal Information.” We use various technologies to collect Device Information:
- Cookies: Data files placed on your device or computer, often containing a unique identifier.
- Log Files: Records of actions on the Site, including your IP address, browser type, service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record how you navigate the Site.
When you make a purchase through the Site, we collect information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number, referred to as “Order Information.”
Purpose of Collection
We collect Personal Information to optimize the Site’s performance and load it accurately for you. We also use this information for analytics to improve the Site’s usage.
How We Use Your Personal Information
We use Order Information to fulfill your orders, process payments, arrange shipping, provide invoices or order confirmations, and communicate with you. We may use this information to screen orders for potential fraud or risk. We may also send you product or service-related information or advertisements based on your preferences. Device Information helps us screen for potential risk or fraud, improve the Site, and assess the success of marketing campaigns.
Data Retention
We retain Order Information for our records unless you request its deletion.
Changes
We may update this privacy policy as needed due to operational, legal, or regulatory reasons. Any changes will be reflected on this page.
Contact Us
If you have questions about our privacy practices, wish to make a complaint, or need more information, please contact us via email at online@zip&buttons.lk or by mail at the following address:
Zip & Buttons Clothing,
No.100/1/1, Pepiliyana Road,
Nedimala,
Dehiwala,
Sri Lanka,
PO Box 10350.
Terms and Privacy Coverage
This agreement covers the terms and conditions for using all services, products, channels, and systems (“services”) offered by Zip & Buttons to customers and consumers. By using Zip & Buttons services, customers automatically agree to all the terms presented in this document. Zip & Buttons reserves the right to update the terms at any time. Continued use of the services implies consent to the amended terms, even if the customer is unaware of them. The most recent version of the terms will always be available on this page.
Version
This document corresponds to the most up-to-date version of our terms. Zip & Buttons reserves the right to modify prices, conditions, and services without prior notification, notifying all customers of updates.
Services
Zip & Buttons offers various services through its domain www.Zip&Buttons.com, social media channels (Facebook, Instagram, YouTube, WhatsApp), and email, including information, support, assisted purchase, receipt, evaluation, exchange, return, and storage. All services are subject to specific terms and pricing policies.
Information
Zip & Buttons provides information about services, suppliers, prices, and processes to assist customers in their decisions. It is the customer’s responsibility to verify the validity of provided information during negotiations.
Support
Zip & Buttons offers support for orders in transit to its warehouse, stored orders, or those in transit to the final destination. Customers are responsible for using postal packages with tracking numbers.
Your Rights and Preferences
The General Data Protection Regulation (GDPR) grants rights to natural persons regarding their personal data. Users have rights to access, rectify, remove, or restrict their personal data. For exercising these rights, contact us at online@zip&buttons.lk.
Customs Declaration
Customers must complete customs declarations correctly, complying with import-export rules and customs regulations. Declarations must reflect the product’s value, and any alterations made by the customer are their responsibility.
Forum
For questions about our terms, contact us via WhatsApp or email at online@zip&buttons.lk, or mail to the following address:
Zip & Buttons Clothing,
No.100/1/1, Pepiliyana Road,
Nedimala,
Dehiwala,
Sri Lanka,
PO Box 10350.
Website: www.zip&buttons.com.